No one has to explain the word hotel. We all know there is a Four Seasons and there is a Holiday Inn.
Both serve a purpose and we know their differences. Not so with corporate housing. There are two major problems with this fairly new business:
- There is a tremendous difference between corporate housing companies
- You may be paying a corporate housing company the “Four Seasons” rate for “Holiday Inn” service, quality and amenities.
Just one recent example:
A relocation person told me recently how important Wi-Fi is to their accounts.
Of course, every corporate short-term housing company knows that, but how many know that wi-fi problems are somewhat a common occurrence in the high-rise rental buildings.
The real question should be, what process does the corporate housing company have for an immediate response to alleviate the problem.